Below is some note after me having attended a webinar about the three laws of performance by Steve Zaffron & Dave Logan.
Take some minutes to reflect on the performance:
- Own performance
- Performance of the team
- Performance of the organization
Before questioning if the laws are true or false, the right question to keep in mind is whether the model delivers the intended result or not, i.e. does the model work.
What are people in your organization doing? What are people not doing? People here including you. We should keep asking these questions, as performance is action. Revenue is a function of action that people take & don’t take.
Law 1 of performance: The way people (= you, your team) are acting/performing (= action take, don’t take) is correlated with how the situation occurs to them.
Correlate = 2 things that arise at once.
The question is how to create the situation that can drive action and bring effectiveness to the organization.
=> To impact the result we need to create the drivers of results, here it is the way that the situation occurs to each of them.
How to know the way that the situation occurs to somebody? Just listen to them.
We often think that we listen when we don’t speak. This is not correct. We need to listen with no jugdement, no critics, no comment.
Law 2 of performance: How the situation occurs to somebody is formed throught the languages.
(to be continued)
Law 2 of performance: Future-based languages can tranform the way the situation occurs to somebody.
People use language differently. Future-based languages will tranform the way the situation occurs to everybody, and this will impact their actions and the outcome results. We use future-based languages to create the future.
(To be continued)
